Privacy Policy
Your privacy matters to us. Here’s how we collect, use, disclose, and protect your information.
Balloon Man, LLC ("Balloon Man," "Business of Balloons," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our websites, purchase our products, use our applications, or otherwise interact with us.
This Privacy Policy applies to all products, services, and websites owned or operated by Balloon Man, LLC, including but not limited to:
- www.BalloonMan.fun
- www.BusinessOfBalloons.com
- The Business of Balloons Calculator
- Educational books
- Digital downloads
- Printed and digital card decks
- Online courses and training
- Consulting services
- Newsletters and email communications
- Any future products or services operated by Balloon Man, LLC
By accessing or using our websites or Services, you agree to this Privacy Policy.
1. Information We Collect
Information You Provide
Depending on how you interact with us, we may collect:
- Name
- Business name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely by third-party providers)
- Account login information
- Customer support communications
- Reviews and testimonials
- Information submitted through contact forms, quote requests, or event inquiries
Information We Collect Automatically
When you visit our websites or use our applications, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referring websites
- Click activity
- Approximate geographic location
- Cookies and similar technologies
Business of Balloons Calculator Data
If you create an account for the Business of Balloons Calculator, we may securely store information you choose to save, including:
- Design Library entries
- Saved pricing calculations
- Labor rates
- Material costs
- Overhead expenses
- Profitability metrics
- Pricing preferences
- Subscription information
- Business settings
2. How We Use Your Information
We may use your information to provide our products and services, operate our business, improve your experience, and meet our legal obligations.
Provide our products and services
Deliver the products, services, and support you request.
Process orders, bookings, and subscriptions
Create and manage orders, bookings, subscriptions, and payments.
Deliver digital products
Provide access to digital products, downloads, and online resources.
Manage customer accounts
Create and manage your account and your preferences.
Save calculator data
Store information you choose to save in the Business of Balloons Calculator.
Respond to customer support requests
Answer questions, provide support, and communicate with you.
Improve our websites and products
Analyze usage, improve functionality, and enhance your experience.
Develop new features
Understand customer needs and build new features and services.
Send account notifications
Send important updates about your account, orders, and services.
Send educational content and newsletters
Share helpful tips, updates, newsletters, and educational resources.
Share product updates and promotional offers
Send relevant updates and offers where permitted by law.
Analyze website performance
Monitor performance, traffic, and behavior using analytics tools.
Detect fraud or misuse
Protect our business, users, and websites from fraud, abuse, and unauthorized activity.
Comply with legal obligations
Meet legal requirements, resolve disputes, and enforce agreements.
3. Payments
Payments made through our websites are processed by trusted third-party payment providers. We do not store complete credit card numbers on our servers.
Please refer to the privacy policies of those payment processors for additional information about how they handle payment information.
4. Email Communications
If you make a purchase, submit an inquiry, create an account, or subscribe to our mailing list, we may send you:
- Order confirmations
- Booking confirmations
- Product updates
- Educational content
- Company news
- Promotions
- Special offers
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.
We may continue sending transactional emails related to purchases, bookings, or account activity.
5. Cookies and Tracking Technologies
Our websites may use cookies, pixels, and similar technologies to:
- Remember user preferences
- Keep you logged into your account
- Analyze website traffic
- Improve website functionality
- Measure marketing performance
- Understand how visitors use our websites
You can adjust your browser settings to refuse cookies, although certain features of our websites may not function properly.
6. Analytics
We may use third-party analytics tools, including services such as Google Analytics, Meta Pixel, Microsoft Clarity, or similar technologies to better understand how visitors interact with our websites and improve the customer experience.
7. Sharing Information
We do not sell your personal information.
We may share information with trusted third-party service providers that help us operate our business, including:
- Payment processors
- Website hosting providers
- Cloud storage providers
- Email marketing services
- Shipping providers
- Analytics providers
- Customer support software
These providers receive only the information reasonably necessary to perform their services.
We may also disclose information if required by law or to protect our rights, property, customers, or business.
8. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.
While we work to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
9. Data Retention
We retain information only as long as reasonably necessary to:
- Provide our Services
- Maintain customer accounts
- Fulfill legal and tax obligations
- Resolve disputes
- Enforce our agreements
10. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Request a copy of your data
- Opt out of marketing communications
- Request limitations on certain processing activities
To exercise these rights, please contact us using the information below.
11. Children’s Privacy
Our websites and Services are intended for adults and business owners. We do not knowingly collect personal information from children under 13 years of age.
If we become aware that we have collected such information, we will promptly delete it.
12. Third-Party Websites
Our websites may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third-party sites.
13. International Visitors
If you access our Services from outside the United States, you understand that your information may be transferred to and processed within the United States.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When we do, we will revise the Effective Date at the top of this page. Continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Balloon Man, LLC
159 Julius Dr.
Canyon Lake, Texas 78133
Thank you for trusting us.
Whether we're helping you celebrate life's biggest moments or helping you build a stronger balloon business, we're committed to treating your information with the same integrity and care that guide everything we do.